Requests for replacements or refunds will be processed promptly upon receipt of your returned package. Allow 7 - 14 days (not including delivery time for mail refunds) from when we accept your returned Product for the processing of your credit. Please keep in mind the customer's bank has to post our credit in the billing cycle in which it was received; hence the number of days it takes for the credit to post to the customer's account can slightly vary depending on how quickly the customer's bank posts our refund.
Note: If you should receive the original order in the meantime, please let us know, and kindly return the extra shipment to our warehouse. We thank you for your cooperation and patience.